09.04.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
09.04.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Renovation ongoing during stay but managed well with very little disruption
07.04.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Much better than our previous stays. Our executive king room was very nice, bright and spacious, thought breakfast would be included for the price though. I would recommend the Mespil Hotel without hesitation.
05.04.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I note there is refurbishment happening to the 4 & 5th floor. I stayed in room 405. The lever to the to the shower control is loose and is missing the grub screw to keep it connected. The hot water temperature while showering was inconsistent in that sometimes it got very hot. I have stayed in this hotel a number of times and I would happily stay again. I would say the items listed above are snags as part of the refurbishment.
02.04.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Banging doors v